Privacy Policy

Last updated: March 28, 2026

Jobkeepr ("we", "us", or "our") operates the Jobkeepr platform (the "Service"), which helps service professionals manage jobs and send transactional notifications such as estimates, invoices, and service reminders.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use Jobkeepr.

Information We Collect

Information Provided by Business Users

If you are a service professional using Jobkeepr, we may collect:

• Name
• Email address
• Business name
• Phone number
• Job and invoice details you enter into the platform

Information About End Customers

Business users may enter limited customer information into Jobkeepr, including:

• Customer name
• Phone number
• Job-related details

This information is used solely to deliver job-related services and transactional notifications initiated by the business user.

How We Use Information

We use collected information to:

• Provide and operate the Jobkeepr platform
• Deliver transactional notifications such as estimates, invoices, and service reminders
• Maintain system security and reliability
• Comply with legal and regulatory requirements

We do not use phone numbers for marketing or promotional messaging.

SMS Messaging

Consent

Customers opt in to receive SMS messages by checking an unchecked checkbox on the business's online booking form, which states: "I agree to receive SMS updates about my appointment, job status, estimates, and invoices from [Business Name]. Messages may include links. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."

For phone or in-person bookings, staff read this consent statement verbatim and record consent in the Jobkeepr system. Customers may also text START to opt in. All opt-in records are stored securely in our database with a timestamp and the method of consent (web form, phone, in-person, or keyword).

Message Types & Frequency

If a phone number is provided and consent is obtained, Jobkeepr may be used by a business user to send transactional job-related messages such as:

• Appointment confirmations and reminders
• Technician on-my-way notifications
• Estimate notifications (may include a link to view the estimate online)
• Invoice and payment notifications (may include a link to view or pay online)

Messages may contain links to securely view estimates, invoices, or appointment details on the Jobkeepr platform.

Frequency: Customers typically receive 1–5 messages per service engagement. Message volume depends on the services being performed. No marketing or promotional messages are ever sent.

Opt-Out

Message recipients may opt out at any time by replying STOP to any message. All STOP requests are honored immediately. Reply HELP for assistance or contact [email protected].

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Data Sharing

We do not sell personal information.

We may share information only with:

• Service providers necessary to operate the platform (e.g., messaging or hosting providers)
• Law enforcement or regulators if required by law

Data Retention

We retain information only as long as necessary to provide the Service and fulfill legal or operational requirements.

Security

We take reasonable measures to protect information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access, correction, or deletion of your information by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

If you have questions about this Privacy Policy, contact us at:

Email: [email protected]

Website: https://jobkeepr.com